Shipping and warranty

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Shipping

Ukuleles are sent by FedEx within the lower 48 states. Cost is $17.95 ($18.95 with case)

Small items, international orders, Hawaii and Alaska are sent by US Post Office. 

International shipping for ukuleles is based on USPS rates for each country. 

International shipping for small items less than one pound, (such as strings) is $20 

Shipping charges for these small orders may appear greater at check out, but will be adjusted to $20. Excess shipping charges will be refunded by Paypal. 

Any questions regarding shipping, please contact: mike@mainlandukes.com or call 812-720-1639

Our Guarantee

If you are not satisfied with your ukulele, you can return it within 15 days in new condition for a refund. 

Since our ukuleles are all solid wood, it is possible that small cracks could develop in the wood grain if they are not cared for properly. As long as you take good care of your ukulele and consider the heat and humidity with caring for your instrument, we will of course cover you if any flaw would become apparent within a years’ time. We will make every effort to be available for you and will reply to your concerns promptly. Your satisfaction is our top priority.

Ukuleles purchase from dealers must be returned through that dealer.

Warranty is valid only to the original purchaser.

Any modification to the ukulele will void the warranty.

An additional 10% will be deducted for returns in which the customer has requested the installation of a strap button or pick-up. 

Our warranty does not cover damage due to negligence, accident, or improper storage, including exposure to extremes in temperature, humidity and lack of humidity, and other environmental extremes.